Control Center Overview

V5 On-Line Help Section

The V5 Control Center software forms the administrative hub of the V5 suite. From here almost every part of the V5 system can be set up and configured for our customers’ specific production and traceability needs.

This section provides an overview of the V5 Control Center.

Table of Contents

Login Screen

When opening Control Center, the user will be presented with the login screen. Here the user can log in with their unique 4-digit pin while also selecting their language preference.

If the user is not yet registered with the V5 system then they can register themselves by hitting ‘Register’ and entering their name, unique 4 digit pin and selecting a colour. The selected colour will apply to rows and columns selected while working in Control Center. Registration will require an administrator’s master override code before new user setup can be completed.

Control Center Section Guide


Logs the current user out of Control Center and returns to the login screen.

Opens a link to the SG Systems website to bring you up to date with our latest news and products.

Opens a link to the SG Systems online help portal.

My Factory

Batch production runs can be created and scheduled here.

Formulas can be created and edited here. Need help with Formulas?

This is where commodities can be manually entered into the system’s database. Need help with Commodities?

Allows commodities to be grouped together.

Allows batch production to be scheduled from sales orders.


Stock levels for commodities can be viewed and managed here.

Allows cycle counting runs to be scheduled for particular commodities.


Questions and messages can be set up here to display to operators. Need help with Q&A?

Allows Questions/Messages to be grouped together into different categories. Need help with Q&A Groups?

Allergen control groups can be created here to be displayed to operators upon handling allergens. Need help with Allergens?

Allows Hazards to be created that will be displayed to operators when a safety issue is present at a stage of manufacturing or stock processing. Need help with Hazards?

Allows Reasons to be created that will be displayed to operators when they perform certain actions. Need help with Reasons?

Used to schedule Statistical Process Control (SPC) runs on commodities. Need help with SPC?


POs can be generated and scheduled here. Need help with Purchase Orders?

Used to create and schedule sales orders. Need help with Sales Orders?

Allows orders to be grouped together for wave picking by operators.

Commodities can be scheduled for transfer between different sites here.

Allows the creation of custom payment terms, broker, shipping terms and carrier code creation for use with sales and purchase orders. Need help with Order Info?

Suppliers for purchase orders can be manually entered here. Need help with Suppliers?

Customers for sales orders can be manually entered here. Need help with Customers?

Allows for the grouping of customers into custom groups.


Opens a link to the JasperReports suite where users can generate PDF reports from the V5 system.

Presents a log of commodity stock levels sorted by lots. Need help with Inventory Log?

Displays a log of batches of commodities created, as well as the formula used. Need help with Batch Log?

Allows managers to track the accuracy of batches for each job. Need help with Job Log?

Displays the results of SPC runs that have been undertaken.

Hitting this button exports a .csv file of inventoried commodities in the Gateway’s export folder.


Provides access to the gateway in order to import or export data from other applications (e.g. Quickbooks, SAGE etc.).

Opens the default API client in order to directly inter data into the V5 database.

Opens a link to SG Systems’ API help directory.


Shows all V5 devices connected to the system. Allows the configuration of networking and functionality per device. Need help with Terminals?

Displays and allows configuration of all printers connected to the system. Need help with Printers?

Allows the creation of labels and label sets that can be used by the system’s printers. Need help with Label Formats?


Allows the input of the units of measurement that the system will use. Need help with Units?

Allows users, and their system permissions to be created and configured. Need help with Operators?

Displays locations where commodities are stored and consumed in production. Need help with Locations?

Displays a list of different sites where production/storage/distribution takes place.

Allows the input of different currencies/conversion rates that the system will use.

Displays a list of containers and pallets that are in use.

Displays information about the customer’s company.

Control Center Interface Guide

Button Help

Opens a link to the SG online help section for whichever window the user is currently in.

Adds a new line to whichever panel the user is currently working in.

Removes the selected row from whichever panel the user is working in. Sometimes data in another panel will need to be removed first.

Exports a .csv file of the relevant panel which opens automatically in your .csv editor of choice. A copy is also saved to the gateway export folder.

Creates a copy of the selected row. Useful for duplicating orders or formulas.

Used in formulas to roll back to a previous formula version.

Used in formulas to move a formula step up (if sequenced).

Used in formulas to move a formula step down (if sequenced).

Launches the optional step dialog.

Used in formulas to create a one-off custom message within the selected formula.

Refreshes the selected panel.

Used in Planning to show the required commodities for the selected order.

Used in inventory to manually move amounts of a certain commodity.

Provides a printout of the information of the selected row.

Sends the information in the selected row to a predetermined email address.

Keyboard Controls

Moves cell down.

Moves cell right.

Hold down to select multiple rows.

Cancels transaction.

Edit Cell

Useful Keyboard Shortcuts

Control Center features several useful keyboard shortcuts to speed up navigation of its various major sections. While holding Control on your keyboard, the following keys will open these sections:

Q – ‘Q&A’

T – ‘Terminals’

U – ‘Units’

I – ‘Inventory’

P – ‘Production’

S – ‘Suppliers’

G – ‘Gateway’

L – ‘Locations’

B – ‘Batch Log’

H – Opens a link to the SG online help section

N – opens a link to the news section of the SG website

Search Assist

Type into the box and the system will search automatically based on the menu selection to the right (click and use the pull down to select which column to search). Delete the text to remove the search.

Column Settings

All Control Center windows also feature a column editor at the top right of the window. This can be used to select what columns the operator will see on their device. Columns can also be dragged and dropped as required by the user. All these customizations will be saved for that particular user.

Control Center FAQs

Q: I’m trying to create new rows in Control Center but they won’t save and are salmon colored compared to the other rows in the section? What’s the problem?

A: If your rows are salmon colored then this indicates that there is some essential information missing from this row. Try inputting more data into more cells on this row.


Q: Can I open more than 1 section of Control Center at once?

A: Yes, you can! V5 Control Center uses tabs across the top of the main window to allow users to have more than 1 window open at once. Tabs can be dragged and rearranged as required by the user. Right clicking on tabs also gives the option to reload the data of that tab (if changes have been made elsewhere), as well as having the option to close that, or all, tabs.


Q: I don’t need to see the information in certain columns on some sections, can I hide these?

A: Yes you can! In the top right corner of each panel that has active columns there is a drop down menu that allows users to show or hide columns as required. Columns can also be resized, as well as dragged and rearranged as needed. Control Center will even save the users column configuration for next time they log in.