Deploy with Confidence. 
Meet V5 System Requirements.

SYSTEM REQUIREMENTS

Designed for Validated, Production-Ready Environments.

V5 System Requirements list the hardware and infrastructure specs V5 needs.

Recommended V5 requirements. Buy from your preferred suppliers or the partners below; either way, meet Sections 2–5. Start with Section 1 to avoid buying what you don’t need.

1. Hardware Checklist
Use this section to plan procurement. Minimum specs are in Sections 2–5.
Non-specialized Hardware (servers, printers, scanners etc)
  • Server (physical or virtual) to run SQL + V5 services (see Section 2)
  • Standard Windows tablets / PCs for ambient environments (see Section 3)
  • USB barcode scanners (see peripheral requirements in Section 3)
  • Network label printers that accept ZPL (see Section 3)
  • Basic accessories (docks, keyboards, mice, USB hubs) as needed
Specialized Hardware (tablets, industrial computers, mounting etc)
  • Freezer-grade Windows tablets
  • Industrial touchscreen terminals (plant-floor HMIs)
  • Mounting & enclosures (walls, pedestals, carts, harsh environments)
If you would like to engage a supplier experienced with industrial V5-style deployments, the contacts below can assist with equipment selection and mounting:
For the fastest quote, share: environment (freezer/cold/ambient), mounting approach, preferred connectivity (Ethernet/Wi-Fi), and any peripheral needs (scanner/printer/scale).
Scales — compatibility check
  • Confirm the indicator model (the indicator determines connectivity more than the load cell).
  • Confirm available ports on the indicator: RS232/Serial, USB, or Ethernet.
  • If RS232: confirm connector type (DB9/RJ45/terminal block) and capture baud/parity if known.
  • If Ethernet: confirm IP strategy (static or DHCP reservation) and that the endpoint network can reach it.
If you need an RS232 cable/adaptor matched to your indicator, the hardware provider can typically supply the correct cable once the indicator model and ports are confirmed.
Optional: send SG a quick compatibility check before you buy
  • Endpoint count and usage areas (production/warehouse/lab)
  • Environment (freezer/cold/ambient) + mounting needs
  • Peripherals list (scanners, printers, scales) + desired connection type
  • For scales: indicator model + photo of I/O panel
  • Any IT restrictions (kiosk mode, no admin rights, VLAN/segmentation)
2. Server (Database & Application Host)
One server per production site with a static IP hosting the SQL database and V5 services. Physical or virtual servers are acceptable if resources are guaranteed.
References: MSA §2.3.1 (Default Deployment), §4.3 (On-Prem Option), §11.2 (On-Prem Support)
Required Server Software
  • SQL Database: Microsoft SQL Server 2016 Standard or later
  • Database Administration: SQL Server Management Studio (SSMS)
  • V5 Traceability Database: SG Systems database schema
  • SG Systems Management Application: CSV import/export processing
  • Reporting: TIBCO JasperReports
  • Remote Viewing (if approved by IT policy): UltraVNC Viewer v1.2.10
  • Java Runtime Environment: JRE 1.8 or later (64-bit)
Minimum Hardware Specification (Server)
ComponentMinimumRecommended
Operating SystemWindows Server 2016 or laterWindows Server 2019/2022 (per IT standards)
Architecture64-bit64-bit
CPU2.8 GHz quad-coreHigher core count for reporting / integrations
RAM16 GB32 GB for ERP integrations and/or higher concurrency
Storage500 GB freeSSD-backed storage with growth headroom
NetworkReliable LAN connectivityManaged/segmented network per site standards
Storage and performance requirements scale with terminal count, transaction volume, retention, and reporting output.
3. Production / Warehouse / Laboratory Devices (Terminals, Tablets, Scanners)
Endpoints connect to the SQL database over the network and run the terminal/WMS application.
References: MSA §2.17–§2.18 (Device / Device License) and §4.4 (Peripherals excluded from Device License)
Required Endpoint Software
  • SG Systems Terminal/WMS Application
  • Java Runtime Environment: JRE 1.8 or later (64-bit)
  • Remote Viewing (if approved by IT policy): UltraVNC Server v1.2.10
Minimum Hardware Specification (Production/Warehouse/Laboratory)
ComponentMinimumNotes
Operating SystemWindows 10/11 (IoT, Pro, or Home)Per Customer IT standard build and patch policy
CPU2.0 GHz quad-coreIncrease for heavier local workflows
RAM4 GB minimum8 GB recommended
Storage100 GB freeAllow headroom for OS + updates + logs
Display1024×768 minimumHigher resolutions recommended
ConnectivityHardwired Ethernet or Wi-FiStable connectivity required
PortsUSB as requiredFor scanners and other peripherals
RS232 (if used)RS232 availableOnly required if using RS232 scales
Peripherals (Scanners, Scales, Label Printers)

Barcode Scanners

  • Must be programmable for AIM ID
  • Support CR/LF suffix (where required)

Scales (If Applicable)

  • Supported connection types: USB, Ethernet (TCP/IP), or RS232
  • RS232 scales require an RS232 port (native) or an IT-approved USB-to-serial adapter
  • Ethernet scales should use a stable IP (static or DHCP reservation)
  • Confirm protocol/settings during integration (baud/parity for serial; IP/port/protocol for Ethernet)

Label Printers (Networked, ZPL)

  • Supported: any networked label printer that accepts ZPL (Zebra-compatible)
  • Recommended: static IP or DHCP reservation for each printer
  • Printing path must pass ZPL unmodified (RAW/TCP 9100 is common)
Licensing clarity: scanners, scales, and printers are treated as passive peripherals and are not licensed as “Devices / HMIs” (MSA §2.17, §4.4).
4. Control Center Workstations
Control Center can be installed on local user PCs for administration, QA oversight, and operational control.
Minimum Hardware & Software Specification (Control Center)
ComponentMinimumNotes
Operating SystemWindows 10 or later64-bit required
CPU3.0 GHz quad-coreHigher specs recommended for reporting/admin workloads
RAM8 GBIncrease as needed for multitasking
Storage10 GB freeAllow headroom for exports/reports
NetworkConnectivity to the serverStable LAN/WLAN access required
Java RuntimeJRE 1.8 or later (64-bit)Required
5. Network, Security & Support (IT Checklist)
Common IT items for on-prem deployments.
References: MSA §4.3 (On-Prem responsibilities), §8 (Change Control), §11.2 (On-Prem support)
Deployment & responsibility baseline
  • Default deployment: V5 Traceability is On-Premise unless Hosted Services are elected on the Order Form / Signed Proposal (MSA §2.3.1).
  • On-Premise: Customer maintains infrastructure (security, backups/DR, third-party licensing) and SG Systems provides software-focused operational support (MSA §4.3, §11.2).
Connectivity, Addressing & Ports (Typical)
  • Static IP: required for the V5 server
  • DNS hostname: recommended for server and network printers
  • SQL connectivity: endpoints must be permitted to reach SQL Server (default TCP 1433, or your configured port)
  • UltraVNC (if used): allow per Customer configuration/policy (common TCP 5900)
  • Label printers (ZPL): allow printing path (common RAW/TCP 9100 or LPR 515)
Only open what is required, restrict source subnets, and log administrative access per IT policy.
Backups, DR, Monitoring & Patch Control
  • Backups/DR: Customer-owned for On-Prem (SQL backups + restore testing + DR plan)
  • Monitoring: disk capacity, SQL service health, CPU/RAM, and network availability
  • Change control: align updates with validation/change control requirements (MSA §8.2)
  • Time sync: server + endpoints synchronized (NTP/domain time)
Remote Access & Support Methods
  • LogMeIn Rescue (preferred)
  • TeamViewer
  • Remote Desktop Connection (RDP)
  • AnyDesk